Calistoga Spa Hot Springs

Jennifer Smith 

on Google

2 months ago

This was my second time staying at this hotel & have to admit , it lacks in so many areas for the price which is high and service which doesn’t exist. Check in & out clerk was like checking into a holiday Inn express. No assistance with luggage , no mention of WiFi or check out times which can never be extended past 11AM. Rooms are dated and dirty. Scheduled a massage for 3 of us & was sat in a room with no offer for a locker , water or access to spa facility & this is with a 2 nights stay minimum. Massages were double the p... read more

Kate Knolls 

on Google

6 months ago

My two best girlfriends and I had a wonderful stay at Calistoga Spa and Hot Springs! The rooms were clean, comfortable, and thoughtfully equipped with mini kitchens. The staff was friendly and helpful, the amenities were excellent, and the hot springs were absolutely delightful and relaxing. The hotel’s central location made it easy to walk almost everywhere, and we’ll definitely be back! We booked The Works spa package, which includes the mud bath and a massage and it was an incredible experience! We had never done a mud b... read more

Anne Lowry 

on Google

3 months ago

I usually don't leave lukewarm reviews but this irked me. We have been to the Calistoga Spa many times and have always been quite satisfied, but this year the service seemed lacking. While this will sound like a stupid complaint, I could not get a roll of paper towels. Bear in mind, our room had a kitchenette with 2 plates, 2 glasses, 2 wine glasses, and 2 sets of tableware along with basic cooking utensils, but I could not get a roll of paper towels for 2 napkins. I was told I could "Go to the ladies restroom in the spa... read more

Eileen R 

on Google

7 months ago

My boyfriend and I recently stayed at Calistoga Hot Springs for a night on September 11th, and we were extremely disappointed with the experience. We decided to return to Napa Valley and chose this property because it looked nice, and I was excited to try a mud bath for the first time. After a day of wine tasting, we checked in around 5 PM. The room was very small and outdated, but we let that slide since our main purpose was to enjoy the amenities. Since we were only booked for one night, our plan the next day was simple:... read more

Elizabeth Kicko MacDougall 

on Google

7 months ago

We booked a weekend room for my aunt and uncle to celebrate a mini honeymoon after their wedding. Overall, the hotel staff was mixed on being helpful with the booking. There were no options for room upgrades (like wine or chocolates delivered to the room for special occasion events,) and even though we asked the staff to at least acknowledge their wedding as a celebration, no one ever did. My aunt requested the room to be cleaned and they never showed. 2 stars for attentiveness. A bump for the location. One of the thing, I b... read more