Best Western Grant Park Hotel

Asjah Free 

on Google

2 months ago

We stayed at Best Western Grant Park Hotel while in town for a family funeral, and it was the worst hotel experience we have ever had. We booked three separate rooms for our family. Every single room had serious issues. One room had roaches. Another had Poop left on the toilet. One room was flooded. My uncle’s shower water turned brown while he was bathing. We had to switch rooms multiple times because each room had something wrong. This was during an already difficult time for our family, and instead of being able to rest a... read more

Jason Schulte 

on Google

2 months ago

We picked this location because of the proximity to the museums. It is also close to a lot of restaurants and entertainment options. The check in was easy, they park your car for a fee, but you can get the car out as often as you need to. The rooms were very comfortable, and we had a great view of the part and fields museum. The bed was comfortable. They have breakfast included that was decent. Overall, it was the perfect place to get away for a weekend and enjoy the museums. 

Alessandra Colacicco 

on Google

2 months ago

Excellent value for money. For the price paid we could not have found anything better. The beds were very comfortable and the room spacious. No breakfast but there’s tea and coffee in the lobby and a bakery in the same building and you get 10% discount as a hotel guests. The staff were kind and helpful. I would come back. 

Katie Hopkins 

on Google

2 months ago

Great location but you get what you pay for. Lots of street noise and you can hear other rooms from the bathroom vents. Perhaps a bit short staffed because cleanliness what sub-par. Sticky carpet, dirty/used towels left on the hallway carpet from afternoon one day till am the next day. Broken lighting fixture in bathroom, told to move rooms but was initially told they had no other rooms with a kind bed, then told they had several... 

Omar Rosales 

on Google

3 months ago

Visiting the city over MLK weekend. Room 504. More like 4.5⭐️ We arrived earlier than expected but was still able to check in early which was great.. Staff was professional and courteous throughout our stay. From the gentleman who helped us check in to the ladies working the other shifts. We were greeted evertime we came through the lobby.. Great location. Walking distance to the planetarium and aquarium, also cloud gate. Only time we took an Uber is when we went to 360Chicago and Navy pier.. Only thing mattress could be... read more